Contact Us

The best place to head to if you’d like to get in touch with us – either in person, over the phone or via email – is your local Neptune store. Simply search for your nearest below. If you don’t have one of those though, you can also talk with our customer experience team. You’ll find their details under ‘head office’.

We're online Monday to Friday (9am-8pm), Saturday (9am- 6pm), and Sunday (10am-4pm).

View the details of your purchase, including your order status and delivery tracking information.